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How Do I Cancel My Line2 Account?

You can cancel your Line2 account at any time. To cancel an account, you must be an Administrator.

Cancel Your Line2 Account

To cancel your subscription:

  1. Sign in to your Line2 account.
  2. Select Account.
  3. Under Billing, select Plan.
  4. Click Cancel Subscription.
  5. Follow the on-screen instructions to complete the cancellation process.

Once completed, your subscription will no longer renew.

Canceling an Account Billed Through the Apple App Store

If you purchased your Line2 subscription through the Apple App Store, you must cancel your subscription through your Apple account settings.

To cancel:

  1. Open Settings on your iPhone.
  2. Tap your Apple ID/Name at the top of the screen.
  3. Tap Subscriptions.
  4. Select Line2.
  5. Tap Cancel Subscription and confirm.

For additional help canceling an Apple subscription, refer to Apple’s subscription cancellation instructions.

Canceling an Account Billed Through the Google Play Store

If you purchased your Line2 subscription through Google Play, you must cancel your subscription through the Google Play Store.

To cancel:

  1. Open the Google Play Store app.
  2. Tap your profile icon in the top-right corner.
  3. Tap Payments & subscriptions.
  4. Tap Subscriptions.
  5. Select Line2.
  6. Tap Cancel subscription.
  7. Follow the prompts to confirm cancellation.

For additional help canceling a Google Play subscription, refer to Google Play’s subscription cancellation instructions.

What Happens to My Line2 Phone Number After I Cancel?

When you cancel your Line2 account, your phone number will be placed on hold for a limited period of time. After the hold period ends, the number may be returned to Line2’s available inventory and reassigned.

If you want to keep your Line2 phone number after canceling your service, you must port your number to another carrier before canceling your account.

For more information about transferring your number, see: How to Port Your Number From Line2. 

Will I Receive a Refund If I Cancel My Annual Account?

Line2 does not offer refunds for prepaid annual subscriptions after the first 30 days of service.

For additional details, please review the Line2 Terms of Service. 

Will I Receive a Refund If I Do Not Use My Account?

No. Refunds are not provided for account inactivity.

Line2 does not require contracts and does not charge cancellation fees, so you may cancel your subscription at any time.