Line2 Apps: Important Information about your SMS

How to send a group text message?

1. Launch your Line2 App on your mobile device
2. Select Messages on the bottom navigation bar
3. On the top left corner, select the icon that looks like a notepad
4. The new message screen will appear
5.  In the To: field select the contacts you would like to add your message ( at this time, group messages are limited to 10 recipients) 
6. - In the box labeled Text Message enter the content you would like to send to your recipients.
7. - You can use the paper clip icon to send your location and/or send a photo. 
8. - Press Send when all information and recipients have been entered.

Toll Free Numbers cannot send group text messages. Why?

Toll Free numbers have limitations when sending SMS/MMS messages:

• You can send messages to up to 10 recipients but it will not be a group message. Instead, the message will be sent out as individual messages to each of your recipients.
• You can send photos (recipients will be sent a link to the photo)  
• You will not be able to receive any MMS (multimedia or group) messages. 

Why can I only send group messages to up to 10 recipients? 

Half of the major cellular carriers in the US do not support more than 10 recipients in group messaging. To ensure a seamless experience with all mobile carriers, we have opted to do the same.

What photo file types are supported?

.JPG and .PNG

Can I send MMS to international numbers?

No, international MMS is not supported at this time. 

I have a US Local number and cannot send/receive MMS, why?

Your number may be in a service area that does not support MMS. Please Contact Customer Support if you continue to have issues. 

I have a Toll Free number and cannot send/receive MMS, why?

Toll Free numbers have limitations when sending SMS/MMS messages:

• You can send messages to up to 10 recipients but it will not be a group message. Instead, the message will be sent out as individual messages to each of your recipients.
• You can send photos (recipients will be sent a link to the photo)  
• You will not be able to receive any MMS (multimedia or group) messages.